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HISTORICAL EXCURSIONS
BYZANTIUM AND MEDIEVAL RUSSIA
CONTRIBUTION TO EDUCATION
Science for Tourism
Institute Relationships
New Study Plans
Management for Tourism
Management for Hospitality
Management for Guide Services

Excursion Activities (16 hours) | Excursion Service | Quality Management | Animation | Excursion Activities (72 hours)

QUALITY MANAGEMENT

A Study Plan
for Advanced Professional Education
in program «Management for Tourism»

Author: Mr.Belogortsev À., D.Pd., teacher,
director of travel company "Automation"

¹ 

Names of titles and themes

Hours
total

includ.

lectures

 seminars 

1

Management for risks in different stages of outgouing

4

4

-

1.1

Management for risks in touroperating

1.2

Getting quality in management in travel agency activity

1.3

Quality in relationships travel agency - customer

1.4.

VIP-service

2

Management for risks in different stages of incoming

2

2

-

2.1

National feature foreign tourists

2.2

Risks on different stages of incoming tour

2.3

VIP service

3

Management for risks in different stages of domestic tourism

4

4

-

3.1

Incoming in another towns and resorts

3.2

Cruises by domestic river systems

4

A knowledge system for management in tourism

4

2

2

4.1

An art of successful management for risks in tourism

4.2

Education and selfeducation

4.3

Electronic equipment and possibilities of management for risks

4.S.

Seminar: «My the 1-st expeirence in management for risks»

5

A quality, a personality, a corporation

2

2

-

5.1

A role of person in management of risks

5.2

A corporation culture

Total:

16

14

02

 

 

 

 

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